Privacy Policy – Internet Hub Inc.
At Internet Hub Inc., we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our internet and related services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Address
- Phone number
- Email address
- Billing and payment details
- Government-issued identification (if required for account verification)
b. Technical Information
- IP address
- Device information
- Browser type
- Network usage data
- Service logs and connection statistics
c. Service Information
- Account details
- Service preferences
- Support requests and communications
- Installation and maintenance records
2. How We Use Your Information
We use your information to:
- Provide and manage internet services
- Process payments and billing
- Install, maintain, and troubleshoot services
- Improve network performance and customer experience
- Communicate updates, promotions, or service notifications
- Respond to customer support requests
- Ensure security and prevent fraud
- Comply with legal and regulatory requirements
3. How We Share Your Information
Internet Hub Inc. does not sell your personal information. We may share your information only with:
- Trusted service providers and contractors who assist with operations
- Payment processors for billing purposes
- Legal authorities when required by law or to protect our rights
- Business partners in case of mergers, acquisitions, or restructuring
All third parties are required to maintain confidentiality and data protection standards.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or loss. These measures include:
- Secure servers
- Encryption technologies
- Restricted access controls
- Regular system monitoring
While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance user experience
- Provide relevant content and advertisements
You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data (where permitted by law)
- Opt out of marketing communications
- Ask questions about how your data is used
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once no longer required, data is securely deleted or anonymized.
8. Children’s Privacy
Our services are not directed toward children under 13 (or the applicable legal age). We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the revised effective date. Continued use of our services indicates acceptance of these changes.